Frequently asked questions

A Windows 11 PC, Claude Code signed in (with a Pro or Max plan, or with an API key) and the app license. A paid voice is optional. The full list is on Requirements.

Yes. Claude runs on your plan or your key and you pay Anthropic directly, not us. With a plan it is a flat fee (as far as we know: Pro, $20 per month; Max, $100 to $200 per month); with an API key you pay by usage. Check their website before signing up.

It has not been measured yet. Anthropic says the Pro and Max limits are for “ordinary, individual use”, and each style uses a different amount. With an API key you pay by usage, and in the 3D styles it can cost far more than a plan; the app shows an estimate of the cost before you start.

It depends on ElevenLabs or Inworld and on your plan with them: you bring the account and the key. Check on their websites which plan allows commercial use. You can also use a local voice, with no cost per use, or make the video with no narrator.

It depends on the style and on your computer. In the only measurement made with Illustrated 3D (a 41 s video), the machine took about 2 h 40 min: 1 h 50 min up to the preview mockup, 15 min of adjustment and 34 min of export, not counting the voice or your decisions. The 2D styles have not been measured yet.

No. The app never uploads anything. It prepares the title, description, hashtags and cover, and you upload the video wherever you want.

Yes, they are made with AI, and we recommend always saying so. Platforms have their own labeling rules and European AI regulation includes transparency obligations: check what applies in your case.

We promise no views, volume or income, and there is no guarantee that a video will succeed. The app is built to make a few videos with quality, not to publish in bulk: since 2025 YouTube has gone after inauthentic or mass-produced content. You decide what to publish and you are the one who follows each platform’s rules.

None about usage: the app has no telemetry. To check the license it sends our license service your key and a random installation ID, nothing else. Claude Code, which the app launches, connects to Anthropic with your plan or key, and the paid voice, if you use it, connects to ElevenLabs or Inworld with your account.

If you cancel, the key stays active until the end of the period you already paid. When the subscription expires, the key expires and the app locks at the next check: it only shows the license screen. Your projects stay on your disk: they are never deleted or encrypted.

The app checks the license when it opens and every 24 hours while it is open. If it cannot check it because there is no connection or the service fails, it keeps working for up to 7 days from the last successful check. After 7 days, it locks until it can check again.

Each license works on one device at a time. To switch devices, disconnect the old one from the app and the activation is freed.

No. The app is for Windows 11 only, which is where it has been tested.

As an EU consumer you have a right of withdrawal for 14 days, with an exception for digital content.

Write to hola@shortanimo.com. For questions about the purchase or the license, include the email you bought with.